BUSINESS MARKETING brings together professionals Multichannel Customer Relationship Management and BPO , composed of a highly qualified and perfectly mastering the strategies and modern communication tools , we treat the entire multi dimension data streams and voice with industrial production volumes in line with good practice of the profession.

 

With an allocation of working in several shifts (morning , evening, night ) , BUSINESS MARKETING generates a massive and continuous production 24/7/365

 

With a model of organization timeshare for engineers and technicians , we guarantee the respect of quality processes and performance management .

 

Reconciling the data processing and the voice channel , we integrate a complete business intelligence on all multichannel communication networks ( Phone , Mail, Email, Sms , Chat , Social networks , blogs, mobile, forum, online store ... )

 

Our organizational model allows our partners to benefit from a sales department actively influencing the performance of the sales force , customer service and the various business processes of your company at a rate that exceeds all competition.